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Terms & conditions

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Terms & Conditions! (English)

mammamiu shop is based in Berlin, Germany. These are the terms and conditions which apply to your purchases from the mammamiu website at www.mammamiu.com. Acceptance of the terms and conditions is given when you make a purchase from us so please read the terms and conditions carefully before making a purchase from this website.

We have laid out the terms and conditions in the following sections:

  • General Information about Website & Goods
  • Buying Goods
  • Returning Goods
  • General Terms about mammamiu shop’s relationship with you
  • Notices & Disclaimers

We reserve the right to change these terms and conditions at any time and any such change will be effective to all new orders once included in the text of these terms and conditions and published on the website.

If you have any questions about any aspects of this website please email us at mammamiu@gmail.com.

General Information about Website and Goods

We try to make sure that all information on the website is accurate and correct at all times. We will try to resolve all information errors on the website as soon as reasonably possible. If you believe that such an error has affected your purchase, please let us know. However, because we take these steps we will not be liable to you for any errors on the website.

You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store.

Be aware that:

  • The colours which are shown on the website will depend on many factors – including your computer display settings
  • All sizes and measurements are approximate
  • All goods are subject to availability – we may not be able to supply your order
  • Any delivery estimates given are estimates only

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

Buying Goods

You place an order with us by completing the following process:

  • Adding product to your shopping basket
  • Checkout step 1 – Login details
  • Checkout step 2 – Address details
  • Checkout step 3 – Payment
  • Confirmation of order

On receipt of your order, we will send you an Order Confirmation email to the email address which you have provided to us. This email will contain your order number and details of the goods ordered. Note that this email is only to acknowledge that your order has been received and is not acceptance by us of any offers to purchase goods. This is when we have agreed to a contract with you.

We must receive full payment before we can accept it as an order.

Your order will only be deemed to be accepted by us when we despatch that product to you and send you an Order Despatch email which includes details of the product. We reserve the right to refuse any order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order Despatch email.

All prices and charges on the website are in Us Dollars. Delivery charges may apply and these will be displayed in the order process. All prices are, inclusive of all applicable taxes.

Returning Goods

At mammamiu shop we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return or exchange an item, so below are our instructions of how. mammamiu shop reserves the rights to refuse an exchange or refund if the goods returned are deemed to have been damaged or tampered with or worn, goods will only be accepted once they have undergone a standard quality check and confirmed that the return tags were not removed.

Return Address:

Please Note:

Please ensure all items are returned to us in their original condition. Please follow the instructions below; failure to do so may result in mammamiu shop being unable to accept a return.

  • Clothing: When trying on clothing, please ensure that you are not wearing any fragrance, make-up, fake tan or deodorant that may leave a scent or mark.
  • Contact mammamiu@gmail.comwithin 48 hours of receiving item stating your original order number and the item you wish to return. The item needs to be returned to us within 7 days of receipt of your goods.
  • Please note that returning items will be at your expense.
  • Items must be returned to mammamiu shop in their original condition, with labels.
  • All refunds will be credited to your PayPal acout within 3 working days of mammamiu shop receiving the item.

General terms

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms are binding on us unless agreed by us in writing.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by German Law, and you and we agree to submit to the non-exclusive jurisdiction of German courts for the determination of disputes.

Notices and Disclaimers

These notices and disclaimers govern your use of our website, www.mammamiu.com.

We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.

We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the website, and (save as otherwise set out in these notices and disclaimers) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.

We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).

Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury. Nothing in the above exclusions affects your statutory rights as a consumer.

All Intellectual Property Rights and goodwill in or relating to the contents of the website belong to Yana frank (Miu Mau). In particular, the trade marks displayed are registered and nothing contained in these conditions or the website should be construed as granting by implication, estoppel, personal bar, or otherwise, any licence or right to use any of the trade marks without our permission. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained at below.

You may download to a local hard disk and print extracts from the website solely for personal, non-commercial use. You may also recopy downloaded extracts to others for their personal, non commercial use.

You may not reproduce part or all of the contents of the website in any form unless it is for personal, non commercial use. You may not copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work any of the content of the website in any form (whether hard copy, electronic or other).

The interpretation, construction, effect and enforceability of this agreement shall be governed by German Law, and you and we agree